Shipping Policy: Due to the artisanal nature of our air fresheners, we kindly request your understanding as we ensure top-notch quality. The processing time for these handmade products typically falls within 5 to 7 days. Your patience is greatly appreciated as we craft each air freshener with utmost care and attention to detail. We offer various shipping options, including standard and expedited delivery, to cater to your needs. Shipping costs will vary based on your location and chosen shipping method. Once your order is on its way, you will receive a confirmation email containing tracking information, allowing you to track the status of your package. While we strive to meet delivery estimates, please note that unforeseen circumstances or peak seasons may cause minor delays in transit.
Return Policy: We want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your air fresheners, you may return them within 30 days of receiving your order. To initiate a return, please contact our customer support team, and they will guide you through the process. Please ensure that the air fresheners are unused, in their original packaging, and well-packed for the return shipment. Once we receive and inspect the returned items, we will process a refund to your original payment method or offer an exchange based on your preference. Return shipping costs will be the responsibility of the customer, except in cases of damaged or defective products, where we will cover the return shipping expenses. Our team is dedicated to ensuring a smooth return process and addressing any concerns you may have.